Available to small and medium-sized businesses in the Black Country

Free Webinar Series

Funded by the European Regional Development Fund and delivered by Bent's these webinars are intended to help businesses adapt and, in doing so, to survive and grow. We want to see businesses prosper when the Covid pandemic is finally under control and the Black Country economy thrive.

Webinar Topics

Practical | To The Point | Useful.

That's our webinar motto.

In 1 hour, we'll give you the information you need to make a real difference in your business.

Developing a Post-Covid Vision

The end is in sight! Being clear on your business vision & goals, and making sure you have the right strategies in place to achieve it, is critical to being able to capitalise on the opportunities that will present at the end of lockdown and as restrictions ease.

The Importance of Brand

In many cases your brand is often the first thing people see to engage with you. It’s how they recognise you, know you and it helps them form a view about what they can expect from your business and your staff. Getting your brand right, and reenforcing your brand throughout your organisation is key to finding and keeping customers.

The 2 Metrics that will Transform your Hospitality Performance

Why are large, managed businesses so much more profitable than yours? It probably isn’t the quality of their food or the customer experience given. It’s their laser focus on the management of these 2 measures: 1) food & beverage costs; and 2) staff costs. This Webinar will introduce you to concepts that will improve the way you price your products, manage purchase costs and rota your team.

Create a Marketing Plan

Literally that! We said practical and we mean it! Marketing means people know we exist but an effective marketing plan means the right customers, for you, know you exist. We’ll pull together a plan so you can focus your marketing efforts, by the end of the session.

To book, simply click on the 'Book your Place' button to let us know which webinars you're interested in, and we'll send you the link to join!

Registered Office and Correspondence

3 Castle Street, Eccleshall, ST21 6DF | t. 01902 936280 | e. hospitality@bentsbh.com